When you place an order with us, our system is designed to automatically send out an order confirmation email within roughly 15 minutes. This email serves to confirm that your order has been successfully placed and is being processed.
If you haven't received your confirmation email after a reasonable period, and you've already checked your Spam or Junk mail folders, please contact us for assistance.
To help us resolve the issue quickly, please provide the following details:
- Name on Order:
- Order Number (if known):
- Method of Payment:
- Date of Purchase:
Once we have this information, our Customer Service team will contact you to discuss and arrange an appropriate solution.